Returns & Exchanges

At Trulap Fitness, we stand behind our gear and offer a 30-day hassle-free return window to ensure you have the right tools for your training. If you are not completely satisfied with your purchase, we will make it right with a straightforward refund or exchange process.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack your items in their original packaging, ensuring all tags are attached and the equipment is in its original, unused condition.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned gear, your refund will be processed back to your original payment method within 5-7 business days.